Robert C. Twiss

RCT Consulting provides professional project management services to the quick serve, family entertainment center, health club and children museum industries.

RCT Consulting truly began years ago, when I got my first taste of the Manufactures Rep industry that would become my lifelong calling.

I got my start installing seating and décor in the 70’s for Décor Concepts. I eventually became an outside sales rep for Décor Concepts and was able to grow with the company when they launched their playground division, Omni, in 1989. I was able to focus on what I was most passionate about, family entertainment centers and the quick service restaurant industry.

In 1994, I co-founded PlayCare, a playground service company. I felt it was important to not only sell and design these playgrounds, but to also offer ongoing service to our clients. In 2006 I continued to focus on client relationships as the sole owner of PlayCare. As the business grew, I felt the need to shift my concentration to sales and design with my clients and sold PlayCare in 2013. The experience I gained during these years has played an essential role in the value I am able to bring to my clients today.

I had continued to expand my network of suppliers over the years, starting with becoming the first outside sales and design consultant to represent Soft Play, LLC. I am proud to say I still represent Soft Play today. Casablanca Design Group is another company I was proud to represent.

In order to better serve my clientele, I have focused on building relationships with suppliers that provide quality, unique products. I pride myself on working with my customers to realize their vision, using all of the tools at my disposal to bring it fully to life.

The unique blend of skills and experience I bring to the table has been cultivated over 40  years in the industry, and I am eager to put those talents to work for you. My commitment to professionalism guarantees your next project will go smoothly if placed in my hands.  I look forward to being your value added resource.

Our Products

Soft Play

30 years ago, Soft Play set out to completely reinvent playground equipment, and did just that. Soft Play has revolutionized the contained playground system, efficiently using space to provide some of the safest, most engaging playground systems in the industry. Today they are the global leader in contained playground equipment, represented in more than 60 countries. Their American-made systems range from off-the-shelf playgrounds to themed systems with capacity for over 300 children.

No matter the type of business, there is a noticeable difference when an inviting, colorful playground is attracting parents and children to your facility. Playgrounds can power your business through increased traffic and building brand loyalty. Soft Play contained playground equipment will deliver customers right to your door and set you apart from all the rest.

VPS

VPS is the pioneer and worldwide leader of permanent modular hail protection for the automotive industry. Since 1991, we have designed and built structures that protect 120,000+ vehicles. We specialize in covered parking and hail protection, representing more than 95% of all automotive hail protection globally.

Some of the largest and most renowned auto manufacturers and auto dealer groups in the world rely on hail protection solutions provided by VPS. Our projects range in size with products that are modular, scalable and can be custom-designed to meet the needs of our clients. What sets VPS apart is a unique design/build process and our collaborative approach with our clients, building lasting partnerships and innovative solutions.

The experience and expertise of VPS gives us the ability to consistently deliver projects that uphold the highest standards of quality. As VPS continues to grow, we remain dedicated to providing innovations by staying on the forefront of hail-prevention design and technology.

USA Shade

USA Shade is a full-service design/build fabric shade structure manufacturer located in the U.S. with global shade structure project experience. Since 1991, we have been the pioneers, innovators and long-standing leader of the fabric shade structure industry in North America.

Our structures are designed, engineered, manufactured, and installed by our experienced team of shade professionals. We are ready to assist you with your shade project requirements throughout the entire process, from concept and design to fabrication and construction.

Playcare

PlayCare is a “Full Service” playground company, making us your ideal partner for your next playground project. We will handle everything from the playground design phase, to the playground equipment installation, to the surfacing installation. We specialize in playground design and installation, and have the experience to create and install playgrounds and playground equipment that are unmatched within the playground industry.

Charter House Innovations

Operating in our combined 402,000 square foot production facilities in Zeeland and Holland, MI, our craftsmen bring interiors to life by manufacturing upholstered furniture, partition walls, tables and chairs—essentially the entire interior environment.

Pack-A-Drum

Pack-A-Drum delivers a game-changing waste management solution with its patented deflation and compaction system—designed to cut waste hauling costs by up to 50%, reduce odors, and improve material separation for a cleaner, safer environment. With over 20 years of experience, the company has partnered with restaurants, schools, retail outlets, and commercial businesses—helping them lower expenses while turning trash into profits.

Beyond cost savings, Pack-A-Drum’s system enhances workplace safety by minimizing employee theft, reducing slip-and-fall risks, improving cleanliness, and eliminating pests and odors. Their commitment to real, long-term value is backed by ongoing support and personalized service—a combination that continues to elevate businesses while championing environmental responsibility.

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